Every review below is from a real customer. We don't filter them.
We've been with K&D since 2003. Dennis has personally walked our equipment pad more times than I can count. Same tech shows up every Tuesday, he knows our pool better than we do. When our Pentair pump finally died last summer, he had a replacement on the truck and we were swimming again that afternoon. Worth every penny.
"Called three pool companies after our pool went green following a windstorm. Two wanted to schedule out two weeks. K&D had someone here the next morning. They diagnosed high CYA, did a partial drain and shock, came back every other day, and we were clear in four days. Written quote up front, final bill matched it exactly."
"Raypak heater quit two days before my daughter's graduation party. Called K&D Friday morning. They had a tech out by 1 PM, diagnosed a bad ignition control module, had the part on the truck, fixed and tested by 3. Pool was warm for the party Saturday. This is why we've been with them since 2011."
"Switched to K&D after our previous service kept rotating new techs through who didn't know our equipment. Three years in with K&D and it's been the same guy, Tony, every single Wednesday. He texts me a note any time something's off, refilled chlorine tablets without me asking, replaced a torn skimmer basket out of pocket. Worth the small premium."
"Had a slow leak we couldn't find for months. K&D did a proper pressure test on every line, located it at the main drain plumbing, gave me a written report with photos and a separate repair quote. No exploratory digging, no guessing. The repair held, no more makeup water. Honest work and a fair price."
If we did a good job, we'd be grateful for a public review — it helps other neighbors find us. If we didn't, please call us first so we can make it right.
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